Privacy Policy

This section explains how SCT handles personal data when individuals contact us, interact with our services, or apply for employment. We are committed to protecting your information and ensuring transparency in how it is used. SCT is committed to meeting the highest standards of data protection in line with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018. These laws require organisations to be transparent, accountable, and lawful in how they process personal data.

People Who Call Us

When you call SCT, we collect Calling Line Identification (CLI) information.

We use this data only to improve call handling, service efficiency, and troubleshooting.

This processing is carried out under SCT’s legitimate interest, consistent with GDPR obligations for transparent and lawful processing

People Who Email Us

We use Transport Layer Security (TLS) to encrypt and protect email communication, in line with industry best practice.

If your email provider does not support TLS, emails sent to or from SCT may not be protected in transit.

We also monitor inbound emails – including attachments – to detect viruses, malware, and other security threats.

Please ensure any emails you send comply with applicable laws and regulations.

Job Applicants, Current Employees & Former Employees

SCT is the data controller for all personal information provided during the recruitment and employment process, unless stated otherwise.

How We Use Your Information

All information provided is used only to:

Progress your job application
Assess suitability for employment
Fulfil legal or regulatory obligations

We do not share your data with third parties for marketing purposes, nor do we store information outside the European Economic Area.

All data is stored securely, whether digitally or in physical form.

What Information We Ask For – and Why

We only collect information required for recruitment and employment, and we retain it only as long as necessary.

You are not obliged to provide personal information, but withholding it may affect your application.

Application Stage

We request:

Personal details (name, contact information)
Employment history and qualifications
Referee details
Answers to rolespecific questions

Equal opportunities information may also be requested. This is optional and used only for anonymised reporting by our HR team.

Shortlisting

Hiring managers review applications without seeing:

Your name
Contact details
Equal opportunities data

This ensures fair and consistent selection.

Conditional Offer

If you receive a conditional offer, we will request:

Proof of identity (original documents)
Proof of qualifications
Criminal record declaration
References
A health questionnaire (to confirm fitness for work)

Final Offer

We will also ask for:

Bank details (for payroll)
Emergency contact information

Your Data Protection Rights

Under the GDPR and the Data Protection Act 2018, individuals have the right to:

Access their personal data
Rectify inaccurate information
Request erasure (in certain circumstances)
Restrict or object to processing
Request data portability
Lodge a complaint with the Data Protection Commission (DPC)

More details are available via the DPC:
https://www.dataprotection.ie/en (Government of Ireland regulator)

Links to Other Websites

This notice applies only to SCT’s website.
Where we provide links to thirdparty websites, we recommend reviewing their privacy notices as we are not responsible for their content or data practices.

Complaints or Queries

SCT is committed to maintaining high standards when handling personal information.
If you have concerns, complaints, or suggestions for improvement, we welcome your feedback.

For questions about how your data is handled – or to request additional details, including Subject Access Requests – please reach out via our ‘contact us’ page.

SCT is registered with the Information Commissioner’s Office (ICO).