Introduction
Bespoke IT procurement and digital transformation solutions
At the heart of our consultancy lies bespoke IT procurement and digital transformation solutions tailored for retail, hospitality, and healthcare environments. We act as your extension, offering
- Expert advice on the best technology for their trading environment
- Forecasts and reports on technology requirements to meet new store or restaurant opening plans
- Sourcing a wide range of technology from sustainable sources
- Negotiation with suppliers to achieve the best price and payment terms
- Procurement and secure storage for IT assets on behalf of the customer
- Finance for customer IT investments
- Stock reporting, usage and demand and lead times on new orders
- And more
Whether through standalone procurement or full-scale Procurement-as-a-Service (PaaS), our approach ensures visibility, control, and agility for rollouts, refresh cycles, and new store launches.
We also bring over 25 years of retail IT project experience, supporting more than 10,000 POS terminals across 5,000+ sites throughout Ireland and the UK. Our dedicated project teams handle every phase of your digital transformation journey: from planning and pilot deployments, through installation and networking, to post-go-live support. With 24/7 helpdesk capabilities, swift on-site responses, and performance reporting, we ensure your IT infrastructure is not only future-proof but aligned to drive growth and efficiency.
Speak to an expert today and find out more about our Consultancy Service.Service Overview
We provide impartial, outcomesdriven advice to help retailers, hospitality brands, and healthcare operators choose technology that genuinely fits their trading environments - without vendor bias. From store operations and POS to peripherals and networking, we evaluate your current stack, map requirements, and recommend validated solutions that improve uptime, reduce total cost of ownership, and accelerate digital transformation. Our approach mirrors proven best practice: front-loaded discovery, detailed requirements capture, and rigorous option testing, so investment decisions are based on evidence rather than incentives.
What’s included:
- Discovery workshops, site audits, and requirements definition
- Solution design for POS, peripherals, mobility, and instore networking
- Vendor agnostic evaluations and proofofconcepts
- Implementation roadmap (budget, timelines, risk & change plan)
We design and run hardware RFPs end-to-end-clarifying specifications, building scoring criteria, and managing supplier responses - so you can select the right technology on merit. Our team writes clear, complete RFPs that prevent costly ambiguity, then leads structured evaluations to compare bids on performance, warranty, service coverage, and lifecycle economics. This ensures you secure the best fit at the best value, with contractual terms that protect your rollout and ongoing support.
What’s included:
- RFP drafting (functional/nonfunctional specs, SLAs, warranties)
- Supplier shortlist, Q&A management, and bid comparison matrix
- Lab testing & pilot validation of shortlisted solutions
- Board-ready recommendation with commercial and technical analysis
From daytoday sourcing to full ProcurementasaService (PaaS), we manage the entire purchasing cycle: market scanning, price and terms negotiation, stock holding, secure storage, and ontime delivery to sites You get competitive pricing, reliable supply (including hardtofind legacy parts), and complete visibility of inventory and invoices - especially critical for estate refreshes and new store openings.
What’s included:
- Multivendor sourcing (new and legacy hardware)
- Commercial negotiation (price, payment terms, warranties)
- Stock management, secure storage, and phased distribution
- Procurement analytics: demand forecasts, lead times, and usage reporting
To ease capex pressure, we arrange flexible finance leases for key retail technologies; EPOS terminals, printers, tablets, peripherals, etc, spreading costs over terms aligned to your cashflow and upgrade cycles. This lets you modernise faster, standardise the estate, and maintain predictable OPEX, while preserving capital for growth initiatives. We also benchmark finance offers and structure agreements to cover support, swap-outs, and refresh options.
What’s included
- Lease structuring (3–5 year typical terms)
- Rollout planning aligned to lease schedules and refresh points
- Endofterm options: renew, upgrade, or return
